Risk Management & Insurance


REPORT
3rd PARTY CLAIMS
& PROPERTY LOSSES
IMMEDIATELY

Accidents
Auto Accidents
Bodily Injury
Property Damage

CALL
1.800.416.4029

Claims & Complaints

black and white photo of antique car stuck in mud

Automobile Accident

If you are a 3rd party who is involved in an accident with a University vehicle or a driver of a University vehicle involved in an accident, you can report the accident and/or make a claim for injuries or damages, as indicated below:

3rd Party Auto Accident Claim

If you are a 3rd party who has been involved in an automobile accident with a University vehicle that causes injury or damage to yourself, your passengers, or your vehicle and you want to report it and/or make a claim, you may take the following steps:

  • Call the campus Risk Management office 805.893-5837 and provide us with information about the accident; or
  • Call the University’s Claim Hotline at 800.416.4029.
  • All 3rd party claims against the University are handled by the University’s Third Party Claims Administrator, SedgwickCMS.
  • After you report the accident and make a claim, a SedgwickCMS claims administrator will contact you and request all the relevant information. The administrator will ask for any notes or diagrams you have made, photographs of the accident scene and/or your vehicle, cost estimates to repair the damage to your car, and in the case of injuries, any invoices or bills for medical services. If there was a police report, provide it, or the police report number, to the administrator.
  • When the administrator has collected all the relevant information about the accident, a decision will be made about the University’s liability.
  • If you find it helpful, you can use the Report of Vehicle Accident and the Claim Form to document your accident and claim and you can submit the completed form(s) with any attachments to the campus Risk Management office via U.S. Mail, fax, or email:
     
              Risk Management Office
              565 Mesa Rd.
              University of California
              Santa Barbara, CA 93106-5132
              tel. 805.893.5837
              fax 805.893.8521
              email: ron.betancourt@ucsb.edu

UC Drivers Must Report All Vehicle Accidents

  • If you are involved in a vehicle accident while conducting University business, you are required to report the accident whether you are driving a University vehicle, a rental vehicle, or a personal vehicle.
  • You must report any accident which causes injury to you, to your passengers, or to third parties, or which causes damage to your vehicle or to third party vehicles.
  • Immediate notification is critical to the investigation; do not delay in reporting a vehicle accident. It must be reported to your supervisor, the campus Risk Management office (or the University’s Claim Hotline 800.416.4029), and UCSB Transportation Services.
  • In the case of a parked car that suffers damage (hit and run, vandalism) or theft, the employee primarily responsible for the vehicle must report the incident.
  • UCSB Risk Management may ask you to give a statement to the University’s Third Party Claims Administrator – SedgwickCMS. Do not talk to anyone else about the accident except your supervisor and UCSB Risk Management.

How to Document & Report a Vehicle Accident

  • Complete a Report of Vehicle Accident form and email it to UCSB Risk Management (ron.betancourt@ucsb.edu; fax 805.893.8521) no more than three days after the accident. Provide a copy to UCSB Transportation Services. You may also report the accident to the University Claim Hotline at 800.416.4029.
  • If an accident occurs after hours or on a holiday, call the University’s Claim Hotline at 800.416.4029.
  • Additional information about the accident - including police reports, photos, cost estimates, etc. - can be submitted as they become available.
  • If the UC vehicle is damaged, obtain a cost estimate to repair it from a University-approved body shop and submit it to UCSB Risk Management.

Vehicle Accident That Causes Employee Injuries

If UC employees are injured in the accident, notify employee’s supervisor(s) and UCSB Workers Compensation (monica.costanzo@ucsb.edu; tel: 805.893.3145; fax 805.893.8521).

UC Vehicle Damage Claim – Processing & Payment

  • When an employee is involved in an accident while driving a UC vehicle, they must immediately report the accident to SedgwickCMS, the University’s Third Party Administrator.
  • A claims examiner from SedgwickCMS will assign a claim number within 24-48 hours from the time a claim was submitted and then contact the campus risk management office with further instructions. Risk management will coordinate claim handling with department.
  • Sedgwick will investigate the claim and determine if there is coverage under the University’s Automobile Insurance Program.
  • If the claim is covered under the Automobile Insurance Program, SedgwickCMS will adjust the claim and determine the appropriate payment (minus the Deductible).
  • Once Sedgwick has determined the appropriate payment, it will issue a Statement of Loss for review and approval by campus Risk Management and the department that experienced the loss.
  • After UCSB approves the Statement of Loss, Sedgwick sends notice to OP Risk Services authorizing payment.
  • OP Risk Services transfers the approved funding to UCSB B&FS General Accounting.
  • B&FS General Accounting credits the department account with the funded amount using Fund Number 75520 (Insurance Reserve-Auto).
  • This credit then appears in the department’s ledger.
  • The department must spend the funds out of the account fund in the ledger where they were deposited.

How to Handle Yourself at Accident Scene

  • Do not admit liability or accuse anyone of fault.
  • Contact UC Police if the accident happens on campus and wait for an officer to prepare a report before anyone leaves the scene. If the accident occurs off-campus, the Highway Patrol typically only respond to major collisions or accidents in which injuries have occurred.
  • Use the Driver’s Accident Reporting Packet in your UC vehicle to gather information:
              •   Drivers’ names;
              •   Registered Owners’ names;
              •   License Numbers;
              •   Insurance Companies’ names, addresses, policy numbers, expiration dates;
              •   Witnesses’ names, addresses, phone numbers.
  • Take photos of the scene, damage to vehicles.
  • Obtain information about any damage or injury and make notes.
  • Diagram the accident.
  • Do not discuss the accident except with the police, your supervisor, and UCSB Risk Management.

Insurance Coverage for UC Vehicle

See Automobiles – UC Vehicles for information about how you are insured when driving UC vehicles to conduct University business. As long as you are properly using a University vehicle at the time of an accident, the UC Auto Insurance Program will pay all costs except the deductible. Your department will be charged directly for the deductible. The University, through the Risk Management office and the Claims Administrator, SedgwickCMS, will deal with the other parties to the accident.

Insurance Coverage for Your Personal Vehicle

See Automobiles – Personal Vehicles for information about how you are insured when driving personal vehicles to conduct University business. If you are using your personal vehicle to conduct University business and you are in an accident you must still report the accident to the University as described above. However, since your coverage comes from your personal automobile insurance policy, you must also contact your own automobile insurance company and advise them if someone has been injured or there has been third party property damage.

Insurance Coverage for Your Rental Vehicle

See Automobiles – Rental Vehicles for information about how you are insured when driving rental vehicles to conduct University business. If you are using a rental vehicle to conduct University business and you are in an accident you must still report the accident to the University as described above. However, your insurance coverage comes from the rental car company so you need to report the accident to the rental car company as well and advise them if someone has been injured in the accident, if there has been third party property damage, or if the rental vehicle has been damaged.

Traffic & Parking Tickets

Tickets received while operating a UC vehicle are the responsibility of the driver, not the University.