3rd Party Claims & Complaints
In this section you can find out how to file a claim or serve a summons and complaint against the University.
- How to Make a Claim Against UC
- How to Make an Auto Accident Claim
- Serving a Complaint on the University
- Serving a Complaint on a UC Employee
- UC Employee Receives Notice of a Claim
If you want to file a claim against the University, you may call in the claim to the University Claim Hotline at 800.416.4029. If you prefer you can complete a Claim Form and submit it to the campus Risk Management office along with any relevant information (photographs, cost estimates, police reports, witness statements, etc.). Submit the completed form(s) and any attachments to the campus Risk Management office via U.S. Mail, fax, or email:
Risk Management Office
565 Mesa Rd.
University of California
Santa Barbara, CA 93106-5132
Go to Claims & Complaints: Automobile Accident if you have been involved in an automobile accident with a University vehicle that causes injury or damage to yourself, your passengers, or your vehicle and you want to report it and/or make a claim.
Neither the campus Risk Management office nor any campus employee is authorized to accept service of a summons and complaint in which The Regents of the University of California, the University of California at Santa Barbara, or the University of California is named as the defendant. The Office of the General Counsel is solely authorized to accept service of a summons and complaint in which the University is the defendant.
Should you wish to file suit against The Regents of the University of California, you must serve the Office of the General Counsel in Oakland, CA in person or by mail, with a complaint pursuant to California Code of Civil Procedure. If you wish to effect service by mail, send a copy of the Summons and Complaint along with an appropriately executed Notice and Acknowledgment of Receipt form and self-addressed stamped envelope to The Regents at the following address:
Office of the General Counsel
University of California
Office of the President
1111 Franklin St., 8th Floor
Oakland, CA 94607
tel. 510.987.9800, 800.933.9777
Although California Government Code section 900, et seq. requires that claims against public entities be presented in specific ways, The Regents of the University of California is exempt from these claims-filing provisions by California Government Code section 905.6.
If an individual employee is served with a summons and complaint in a civil action in which he or she is a named defendant and the University is also a defendant, the employee should accept service only on his or her own behalf. It should be made clear to the process server that the employee is not accepting service on behalf of The Regents or the University. The process server should be referred to the Office of the General Counsel as to service on The Regents of the University of California or, if he or she wants to speak to someone on campus, the UCSB Risk Management office.
An employee who has been served with a summons and complaint in which the University is also a party, should note the date and time of acceptance and how the documents were served (by mail, personal service, or left with someone else). The employee should immediately notify his or her supervisor and the campus Risk Management office that he or she has accepted service of a summons and complaint on which he or she is a named defendant. The campus Risk Management office will immediately contact the Office of General Counsel and together the offices will coordinate a response to the lawsuit with the employee. The phone number for the Office of the General Counsel is 510.987.9800.
If you are a UC employee who receives written or verbal notice of a claim against the University, obtain the name and contact information of the claimant, and contact the campus Risk Management office immediately so it can take appropriate action. Do not admit liability, accuse anyone of fault, or make any promises.